Proudly serving Minnesota including:
Minneapolis/St Paul, Rochester, Mankato and nearby
The individuals I spoke with were professional and helpful.
Very solid customer service skills. Very helpful.
The salesperson was professional and helpful. He did have some technical issues with his computer that made the meeting a little longer than it could have been.
They did a good job of prepping, putting down plastic to keep the house clean. The job ended up taking longer than the crew chief's initial estimate. He expected to be done around 1:00 - 2:00 and they did not leave until after 5:00. It would be nice if your company offered a stand or shelf for the battery to get it off of the floor. It would have a more finished appearance if this was offered as part of the package.
The crew did a good job of tidying up. We had to do our own cleanup afterward to mop the floor, but this was expected.
I wanted a company that offered a coordinated sump pump product that would cover us in the event that power went out. The products offered by the competition did not seem to compare. I also like the idea that your company is available to do periodic inspections of the sump pump to make sure everything is ok.