Job review from in Lonsdale, MN 55046 on 10/22/17

Overall Rating:

4.2  out of 5
Our Overall Service

The individuals I spoke with were professional and helpful.

Call Representative

Very solid customer service skills. Very helpful.

Sales Process

The salesperson was professional and helpful. He did have some technical issues with his computer that made the meeting a little longer than it could have been.

Our Installation Crew

They did a good job of prepping, putting down plastic to keep the house clean. The job ended up taking longer than the crew chief's initial estimate. He expected to be done around 1:00 - 2:00 and they did not leave until after 5:00. It would be nice if your company offered a stand or shelf for the battery to get it off of the floor. It would have a more finished appearance if this was offered as part of the package.

The Cleanup Process

The crew did a good job of tidying up. We had to do our own cleanup afterward to mop the floor, but this was expected.

What made you choose our company:

I wanted a company that offered a coordinated sump pump product that would cover us in the event that power went out. The products offered by the competition did not seem to compare. I also like the idea that your company is available to do periodic inspections of the sump pump to make sure everything is ok.

Company's Response:

Loren,

Thank you so much for the review, and for your business! We look forward to continuing to work with you to ensure that your system works properly for the life of your home.

If you have a friend or neighbor with a similar issue, be sure to take advantage of our referral program where you can earn up to $100: https://mycompletebasement.com/refer

Thanks again!

Sinerely,

Brittany

our service area

We serve the following areas

  • Adams
  • Altura
  • Brownsville
  • Byron
  • Caledonia
  • Canton
  • Chatfield
  • Dexter
  • Dover
  • Elgin
  • Elkton
  • Eyota
  • Fountain
  • Frontenac
  • Grand Meadow
  • Harmony
  • Hokah
  • Houston
  • Kellogg
  • La Crescent
  • Lake City
  • Lanesboro
  • Le Roy
  • Lewiston
  • Mabel
  • Mazeppa
  • Millville
  • Minnesota City
  • Oronoco
  • Ostrander
  • Peterson
  • Plainview
  • Preston
  • Racine
  • Reads Landing
  • Rochester
  • Rollingstone
  • Rose Creek
  • Rushford
  • Saint Charles
  • Sargeant
  • Spring Grove
  • Spring Valley
  • Stewartville
  • Taopi
  • Utica
  • Wabasha
  • Winona
  • Wykoff
  • Zumbro Falls
Our Locations:

Victor Barke's Complete Basement Systems
54004 Loren Drive
Mankato, MN 56001
1-507-201-4160