Proudly serving Minnesota including - Minneapolis, Rochester, Saint Paul and nearby1-877-780-8197
Had pictures to show what was going to be done to my house. It made it easier to visualize.
I've found CBS' installation to stand up to its advertising. Neither my daughter, nor I, have had A DROP of water in our basements--knock on wood--since our installations. That says a lot, as our neighborhood has had several experiences of very heavy rains and numerous basements took on water.
The crew was very professional and polite and did a superb job cleaning up.
Crew was very polite and competent, they worked hard, did a great job of clean up and explained everything they were doing and answered all our questions.
All your staff were very respectful and courteous and that is greatly appreciated.
The job was done in a timely manner.
I am going to qualify the above question about 'hiring us again'.....Overall, pleased with the work but not with all the mess left to clean up. I know the contract stated to expect 'some' dust but this was way more that 'some.' For the next step in having our basement finished, we had a contractor come in for an estimate and even he felt upon seeing the amount of dust present that other methods could have decreased the amount of cement dust all over (using a concrete saw with water spray and vacuum attachment). Had there been more positive results with the clean up process, I would not hesitate to recommend or rehire but it would definitely be a damper based on this current experience.
We are scheduled for radon mitigation in the near future with your company and I hope that the cleanup for this will be better reflected.
Are you aware that in Iowa, through Alliant Engergy there is a rebate program for insulation? Other providers of service qualifying for rebates have been aware of the process, made us aware of the process and included the filled out form with their invoices. Since you do work in Iowa, you might want to check into this as a means of improving customer service. (Some rebates entail an inspection by Alliant prior to the job in order to get the rebate as would be the case for the insulation.)
Top notch!!! Worked long hours to finish the project in one day