Proudly serving Minnesota including - Minneapolis/St Paul, Rochester, Mankato and nearby
I had correspondence through e mail and that worked great.
Arrived early and asked to work late to get the job done. Ben and the crew traveled almost 3 hours to our house. Much appreciated!
I have had trouble with the work another company did for me. MY son highly recommended your company based on the work he has seen done at different work sites.
Expanding Iowa resources (keeping Iowa licensing on hand instead of having to go through state offices) and speed of delivery of post-work warranty info (2 weeks and no info yet) - otherwise a great group of individuals and obviously putting best effort forward for better of the customer! Great service and polite, trustworthy workers!
A picky friend of mine used your services. I knew that if she was happy with them, that you were a good company. Also, I like the fact that you warranty your work and if O sell my house that the warranty will go to the new home owner.
Had pictures to show what was going to be done to my house. It made it easier to visualize.
The foreman, "BB", was extremely dedicated to this work. Everyone knew their job. Another foreman, Ben, accompanied BB to put in the flooring in my basement. Your employees work hard!
I've found CBS' installation to stand up to its advertising. Neither my daughter, nor I, have had A DROP of water in our basements--knock on wood--since our installations. That says a lot, as our neighborhood has had several experiences of very heavy rains and numerous basements took on water.
The foreman, "BB" was extremely dedicated to this work. Everyone knew their job. Another foreman, Ben(?) accompanied "BB" to put in the flooring in my basement. Your employees work hard.
The crew was very professional and polite and did a superb job cleaning up.
I first met Complete Basement Systems at a home show( held in Rochester, every February), meeting one of its representatives at the time, Dan Malsch. He was an excellent salesperson for you, as well as being very conscientious with his follow-through. He formulated a drainage system for both my own duplex and for my daughter's house. Before, both buildings had serious issues with basement flooding. Since installation, there has not been a single drop of water seen! Both addresses are in the Kutzky Park neighborhood of Rochester. One September brought a very heavy rain that resulted in many (majority) of Kutzky Park homes to have basement flooding of some degree or other. We remained completely dry! That's a testimony of the effectiveness of your system, if ever there is one. In addition, CBS installed BrightWall on my basement walls That provides an attractive, easy-to-maintain "finish" to often drab-looking walls. I've been very pleased with the on-going service CBS has been providing to maintain the water-proofing system at optimal functionality. Many thanks.
Everyone we had contact with from the people in the office, to the salesman, to the installation crew were very professional and did excellent work. Keep up the great work!