Job review from in Rochester, MN 55901 on 06/06/13

Overall Rating:

5  out of 5

I've found CBS' installation to stand up to its advertising. Neither my daughter, nor I, have had A DROP of water in our basements--knock on wood--since our installations. That says a lot, as our neighborhood has had several experiences of very heavy rains and numerous basements took on water.

Our Overall Service

I've done business with CBS for more than a decade. I recommend them to everyone I know. Their attention to customer service is unparallelled.

Call Representative

Telephone conversations with CBS are always of the highest standards of professionalism. Staff is cordial, knowledgeable and give excellent follow-through.

Our Office Staff
I've only the highest commendation for all office staff with whom I've had dealings, especially Kristin and Tasha, who, generally, have been the ones helping me.
Sales Process

Sales staff is extremely knowledgeable about all CBS's products. What staff might not know is researched and results communicated back to me.

Our Installation Crew

Crew is consistently cordial, professional and efficient.

The Cleanup Process

Cleanup is complete, leaving no evidence that crew had ever been there.

What made you choose our company:

First learned about CBS from their booth at a home fair in Rochester, MN. I left notice that I'd like to learn more about it. Amazingly, someone from CBS contacted me, within two weeks. The salesperson, Dan Malsch, made a really good sales "pitch". Then, he followed through to ensure that everything was being done as it should be. He, personally, was on the scene during installation.

our service area

We serve the following areas

  • Adams
  • Altura
  • Brownsville
  • Byron
  • Caledonia
  • Canton
  • Chatfield
  • Dexter
  • Dover
  • Elgin
  • Elkton
  • Eyota
  • Fountain
  • Frontenac
  • Grand Meadow
  • Harmony
  • Hokah
  • Houston
  • Kellogg
  • La Crescent
  • Lake City
  • Lanesboro
  • Le Roy
  • Lewiston
  • Mabel
  • Mazeppa
  • Millville
  • Minnesota City
  • Oronoco
  • Ostrander
  • Peterson
  • Plainview
  • Preston
  • Racine
  • Reads Landing
  • Rochester
  • Rollingstone
  • Rose Creek
  • Rushford
  • Saint Charles
  • Sargeant
  • Spring Grove
  • Spring Valley
  • Stewartville
  • Taopi
  • Utica
  • Wabasha
  • Winona
  • Wykoff
  • Zumbro Falls
Our Locations:

Victor Barke's Complete Basement Systems
54004 Loren Drive
Mankato, MN 56001