Frequently Asked Questions
What does it cost to waterproof my basement?
How long will it take to repair my basement?
Do leakage problems ever recur after the repair is completed?
Will I have to sit around all day waiting for your estimator to show up?
Should I fix my leakage problem before I sell my house?
Can I fix one small area?
Do you waterproof crawl spaces?
Can you fix my basement even though it is finished?
Can I solve my leakage problem myself?
How do I know that Complete Basement Systems will solve my problem?
How do I know what Waterproofing Company to Choose?
How much does it cost to waterproof my basement?
Repair costs vary depending on the type of work required. Waterproofing a crack in your foundation wall may cost as little as $300. If your problem is more extensive such as leaks through floors or wall/floor joints (cove), the installation of a drainage system may cost several thousand dollars.
How long will it take to repair my basement?
Waterproofing a crack in your foundation wall takes hours - not days! Drainage systems installations will take from as little as 1 day to several days depending on the scope of the project.
Do leakage problems ever recur after the repair is completed?
Only a very small percentage of our work ever requires warranty. If however you were to have a problem, contact our office immediately. We will quickly determine the cause and take the necessary steps to remedy it. One of the most important reasons for our 30 plus year longevity and reputation is our willingness to stand behind our work. We also service everything we sell if you wish to be on our service list.
Will I have to sit around all day waiting for your estimator to show up?
No! If the source of your leak is visible and it is a crack in your foundation wall then you qualify for our Crack Express service. Just pick up the phone and call our office to receive a price and scheduling date. No waiting for salesman. A trained technician will come to your home and permanently repair your seepage problem. You save time and money. If the source of the leak is unknown or water is coming through the floor or through the cove (wall/floor joint) then we will schedule an appointment for one of our highly trained estimators to analyze the problem. Generally, our estimators are right on time for your appointment or a call is received to let you know.
Should Complete Basement Systems fix my leakage problem before I sell my house?
Definitely. Failure to let the buyer know of any water problems can result in a legal dispute. Disclosing the seepage problem to a prospective buyer is an alternative, however, this usually results in a substantially lower offer because the buyer generally exaggerates the cost of the repair.
Can Complete Basement Systems fix one small area?
Yes. If leakage is through a crack in your basement wall then it can be quickly and permanently repaired. It does however depend on your particular problem. Because Complete Basement Systems is an experienced full service waterproofing contractor, the repair method we recommend and the scope of the project will be based on the specific conditions in your basement.
Does Complete Basement Systems waterproof crawl spaces?
Yes, as long as we have at least 1-1/2 feet of headroom. We not only waterproof crawl spaces we also encapsulate crawl spaces. Many of the same techniques utilized in full depth basements can be performed in crawl spaces.
Can Complete Basement Systems fix my basement even though it is finished?
Yes. Foundation crack repairs can often be done from the outside. If necessary, we can even remove and replace outside concrete. If we need to work from the inside, we will minimize disruption to interiors. However, it may be necessary to remove the paneling/drywall, pull back carpeting and removal of the baseboard.
Can I solve my leakage problem myself?
There are several things you can do to help minimize the problem including extending your downspouts and cleaning your gutters on a regular basis. Most paints and patching materials available at your local hardware are ineffective. If water leakage continues, we recommend you contact a professional waterproofing contractor such as Complete Basement Systems to permanently repair the leakage.
How do I know that Complete Basement Systems will solve my problem permanently?
We take great pride in our company and the work that we do. The fact that most of our work comes from referrals says it all! See what our customers have to say about us on our testimonials page. You can also check us out by visiting the Better Business Bureau, Angies List, or by asking one of your neighbors-chances are we've done work right around the corner.
How do I know Waterproofing Company to choose?
That is a great question. First, there are many different basement waterproofing and foundation repair companies in Minnesota - including Complete Basement Systems (the first authorized and Certified Basement Systems dealer in Minnesota), Standard Water Control, Beaver Basement Water Control, B-Dry Waterproofing, East Central Waterproofing, Rite-way Waterproofing, Great Lakes Waterproofing, American Waterworks, Minnesota Basement Repair, plus many independent "out of their truck" firms. At Complete we know that many of these are good companies and do quality work. The reason we feel you should strongly consider using us is we have the finest patented systems and an excellent reputation for quality work and we stand firmly behind our warranty. Whoever you talk to be sure to check their references and consult with the Better Business Bureau. We are proud of our A+ rating with the BBB and our A+ rating with Angies List and we are happy to provide you with as many references as you'd like.
