About Our Basement Waterproofing Company
Accreditations & Affiliations
"We had a system installed on October 3rd by Dylan, Andrew and Lance. These men were very professional. They..."
Greg & Elvia T. of St Paul, MN
We had a system installed on October 3rd by Dylan, Andrew and Lance. These men were very professional. They displayed a high level a teamwork installing our system plus giving my wife and I the opportunity to see the installation of the system in our basement. This crew did an outstanding job. I will recommend your company my network of friends and neighbors.
Greg & Elvia T.
St Paul, MN
"I was very satisfied with the job you did for us. From the installation crews knowledge and respect, the..."
Gloria M. of Coon Rapids, MN
I was very satisfied with the job you did for us. From the installation crews knowledge and respect, the office staff's excellent customer service skills and most importantly, Nate's presentation. He definitely demonstrated experience and knowledge. Thank you for helping us out!!
Coon Rapids, MN
"The system impressed us!!"
Tim & Lisa M. of Sauk Rapids, , MN
We were very satisfied with the job you did for us. We got everything we agreed upon you doing for us and your installation crew was hardworking. The office staff was great and Todd gave a very through presentation. The cleanup was done correctly and we would definitely consider you for other projects and refer you to other potential customers.
Tim & Lisa M.
Sauk Rapids, , MN
"Liz & Ervin talk about the process of waterproofing and protecting their basement with our products."
Liz & Ervin J. of Mankato, MN
Liz and Ervin had their waterproofing project done in January of this year. They said although it was cold out, the crew did a great job of keeping the house warm while hauling out the concrete and bringing in the new system. They mentioned that the communication from the salesman and the foreman of the job were both great, that they talked them through the whole process from start to finish which resulted in a job well done. We used the CleanSpace Wall System, SuperSump, & WaterGuard to waterproof their basement. Also, the PowerBrace was put in to prevent further bowing of the walls. Watch their video to find out more about the project in Ervin and Liz's home.
Liz & Ervin J.
"James & Peg had ongoing issues for years with their basement. When they finally decided to get it fixed,..."
James & Peg B. of Algona, IA
This spring and early summer, James & Peg were able to put our products to the test with all the rain and flooding. We interviewed them on the results.
What was your main concern going into your basement project (whether with our company, your basement, both)?
Our basement had leaked since we bought the house in 1991 so we were hoping this fix would work!
What made you decide to choose us?
We researched possible solutions to the problems and contacted some people that we knew that had your company do work for them. We got positive reviews from everyone we talked to. Also, the rep that did our estimate listened to what we had to say about our specific problems and addressed all of our concerns. He added lateral drainage when we explained the typical places the water would come in so we were really covered.
What did you find as a result of going with our company (as opposed to someone else)?
We had a very professional organization that knows what they’re doing and works very hard to make sure they solve the problem. Your solution worked to keep our basement dry and that is what we expected and received!
Is there anything specific that stood out about our company or what did you find were our strengths in any stage of the process, from the first call to the end result?
Customer satisfaction was a very high priority. They realized they were in someone’s home not just a work project site so even though this is a very invasive project they took extreme care to make sure things were kept clean and the dust issue mitigated as much as possible. They gave us progress updates and kept us informed.
Would you recommend us? If so, what would you tell them about us?
Yes, we already have! Your staff from start to finish worked very hard to solve our basement water problem. We had the work done in 2010 and didn’t have any big rains until 2014 so had to wait a long time to see if it was really going to work but it did. After the recent big rains we’ve had many homes in area had water in their basements at least twice in one week. We were dry and so excited! No more worries for us when the big rain storms hit. We don’t have to have people check our basement if we happen to be out of town when it rains. We can’t say thank you enough!
What did you notice as the biggest improvements for you after the project was done?
Well it took 4 years to get the big rain to test our project but the biggest improvement is that it is now dry when we get big rains! We also purchased a Sani Dry dehumidifier for our basement and had it discharged directly into the Waterguard system. We love it. It keeps the whole basement humidity level down and the maintenance free aspect of it and never having to dump the buckets of water.
Is there anything else you’d like to add?
We appreciate the follow up care that you require since it eases our minds knowing the system is working properly.
Thank you James & Peg! Your kind words mean a lot to us!
James & Peg B.
"We needed the super humidifier and Complete Basement Systems offered us 0% interest rate on the Santa Fe..."
Laura P. of St. Paul, MN
We needed the super humidifier and Complete Basement Systems offered us 0% interest rate on the Santa Fe Elite which is what we needed.
St. Paul, MN
"I felt like you were knowledgeable as to our particular issues and the sales rep, Eric, was a comfortable..."
Judy & Louis Z. of New Hope, MN
I felt like you were knowledgeable as to our particular issues and the sales rep, Eric, was a comfortable person & available for any questions we had.
The crew, Rodney, Josh, and Tony were timely and thorough in their work. They were able to handle unexpected issues. All of them were very pleasant and left our basement clean.
Judy & Louis Z.
New Hope, MN
"Ryan, the sales rep was exceptional at explaining the process for waterproofing our basement. The production..."
Christopher & Catherine J. of New Ulm, MN
Ryan, the sales rep was exceptional at explaining the process for waterproofing our basement. I still can't believe that four guys could fix our walls and put in a sump pump AND five windows in just two days. VERY hard workers with incredible results. Thank you!!!
Christopher & Catherine J.
New Ulm, MN
"We hired Complete Basement Systems of MN because of price & ease of working with us to fit our budget."
Tim and Roxie L. of Lake Park, IA
We hired Complete Basement Systems of MN because of price & ease of working with us to fit our budget. Willing to work with people's budget, unlike others we had dealt with, was great. If we need further services, we would definitely contact you!
Tim and Roxie L.
Lake Park, IA
Complete Basement Systems of MN, a basement waterproofing and foundation repair company in Minnesota and northern Iowa (including the greater Minneapolis or St. Paul areas, greater Mankato, Rochester, Burnsville, St. Cloud) and Wisconsin for more than 35 years, is the exclusive regional dealer for the Basement Systems basement waterproofing contractor network.
We've been in business since 1975 and we are family owned and operated.
Complete Basement Systems has consulted with thousands of homeowners, designing and installing effective solutions for every one, fixing their foundation problems with professional foundation repair.
Complete Basement Systems is a family owned and operated basement waterproofing, crawl space repair, foundation repair, drainage and basement wall crack repair company.
We provide innovative solutions for all of your home water and structural problems, and we care!
Crawl Space Repair
Complete Basement Systems also offers crawl space repair services which are designed by individuals who are members of the Better Business Bureau, Greater Mankato Growth and Southern Minnesota Chamber of Commerce.
Complete Basement Systems trains their employees at the corporate headquarters in Connecticut and many employees have earned the esteemed title "CERTIFIED Waterproofing Professional."
We proudly serve Minnesota, Wisconsin and Northern Iowa. Contact us or call 1-507-387-0500 today!
Click here to watch a video about Complete Basement Systems
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